Privacy Policy
Effective date: 1/11/26
Lost Coast Marketing & Web Design (“Lost Coast Marketing,” “we,” “us,” or “our”) respects your privacy. This policy explains what information we collect through our website at lostcoastmarketing.com, how we use it, who we share it with, and the choices and rights you have.
By using our website or contacting us, you agree to this policy. If you do not agree, please do not use the site.
Who we are
We are a marketing and web design business based in Eureka, California, serving small and mid-sized businesses. You can reach us about privacy through our contact page. Our mailing address is 1632 Broadway #220, Eureka, CA 95501.
Information we collect
Information you give us
When you fill out a form, request a free audit, or otherwise contact us, we collect the details you choose to provide. This usually includes your name, business name, email address, phone number if you share it, your website address, and whatever you write in your message.
Information we collect automatically
When you visit the site, some data is collected automatically by our website, our host, and our analytics tools. This can include your IP address, browser type, device type, the pages you view, the site you came from, and the dates and times of your visits. This is standard for most websites and helps us keep the site secure and understand how it is used.
Cookies and similar technologies
Our site uses cookies and similar technologies for basic functionality and for analytics. Cookies are small files stored on your device. You can control or delete cookies through your browser settings. Blocking some cookies may affect how the site works. Where required by law, we ask for your consent before setting non-essential cookies.
How we use your information
- To respond to your messages, questions, and audit requests.
- To provide, improve, and secure our website and services.
- To follow up about work you have asked us about, and to manage our relationship with you as a prospect or client.
- To understand how visitors use the site so we can make it better.
- To meet legal, tax, and accounting obligations.
- To protect against fraud, spam, and abuse.
If you are in a region that requires a legal basis to process personal data (such as the EEA or UK), we rely on your consent, our legitimate interest in running and improving our business, and, where relevant, the steps needed to enter into or perform a contract with you.
How we share information
We do not sell your personal information, and we do not share it for cross-context behavioral advertising. We share information only in these limited cases:
- Service providers. Companies that help us run the business and the website, under agreements that limit their use of your data. These include our website host, our analytics provider, our form and spam-protection tools, and our customer relationship (CRM) system.
- Legal reasons. When required by law, subpoena, or to protect our rights, safety, or property, or that of others.
- Business transfer. If the business is sold or merged, your information may transfer as part of that transaction, subject to this policy.
Third-party services we use
These providers may process some of your data on our behalf. Their own privacy policies govern their handling of it.
- Google Analytics, for website usage statistics. See Google’s Privacy Policy. You can opt out with the Google Analytics opt-out add-on.
- Google reCAPTCHA, which helps protect our forms from spam and abuse and collects hardware and software information for that purpose. Its use is subject to Google’s Privacy Policy and Terms of Service.
How long we keep your information
We keep your information only as long as we need it for the purposes above, or as long as the law requires. Inquiry and client records are kept while we are in contact and for a reasonable period afterward for follow-up, records, and legal reasons, then deleted or anonymized. You can ask us to delete your information sooner (see your rights below).
How we protect your information
We use reasonable technical and organizational measures to protect your information, including secure hosting and encrypted connections (HTTPS). No method of transmission or storage is completely secure, so we cannot guarantee absolute security, but we work to keep your data safe.
Your privacy rights
California residents (CCPA and CPRA)
If you are a California resident, you may have the right to:
- Know what personal information we collect, use, and disclose.
- Access a copy of your personal information.
- Request correction of inaccurate personal information.
- Request deletion of your personal information.
- Opt out of the sale or sharing of your personal information. We do not sell or share personal information, so there is nothing to opt out of.
- Not be discriminated against for exercising these rights.
The categories of personal information we may collect are identifiers (such as name, email, and IP address), commercial information (such as services you inquire about), and internet activity (such as how you use the site). We collect these for the business purposes described above. To exercise any of these rights, use our contact page. We will verify your request and respond within the time the law allows. You may use an authorized agent to submit a request on your behalf.
EEA and UK residents (GDPR)
If you are in the European Economic Area or the United Kingdom, you may have the right to access, correct, delete, restrict, or object to our processing of your personal data, and the right to data portability. Where we rely on consent, you may withdraw it at any time. You also have the right to complain to your local data protection authority. To exercise these rights, contact us at the address above.
Do Not Track and Global Privacy Control
Some browsers send a “Do Not Track” or Global Privacy Control (GPC) signal. Because there is no common standard for Do Not Track, our site does not respond to it. Where the law requires, we treat a valid GPC signal as a request to opt out of sale or sharing, though as noted we do not sell or share personal information.
Children’s privacy
Our website and services are meant for businesses and adults. We do not knowingly collect personal information from children under 13 (or under 16 where a higher age applies). If you believe a child has given us personal information, contact us and we will delete it.
Links to other sites
Our site may link to other websites. We are not responsible for the privacy practices of those sites. We encourage you to read their privacy policies.
International visitors
We are based in the United States, and your information is processed here. If you visit from another country, you understand your information will be transferred to and processed in the United States, where privacy laws may differ from your own.
Changes to this policy
We may update this policy from time to time. When we do, we will change the effective date at the top. Significant changes may be noted on this page. Please review it periodically.
Contact us
If you have questions about this policy or your information, reach us through our contact page. Mailing address: Lost Coast Marketing & Web Design, 1632 Broadway #220, Eureka, CA 95501.